Frequently Asked Questions

Please read our FAQ before sending us a message.

We are the bright blue building on Highway 9 in downtown Boulder Creek on the east side of the street (across from Wild Roots Market). This portion of Highway 9 is also called Central Avenue.

We can accept payment through PayPal, credit card, Apple Pay & Google Pay.

We generally pack and ship orders Tuesday – Friday via USPS. Most shipments within the continental USA are delivered within 1-7 business days after they are shipped.
We will email tracking information once your order ships.

We will let you know when it will be available and give you the option to omit it from your order or substitute for a similar product we have in stock. We will first email you and if we don’t hear back we will try to call. If we can’t get ahold of you or if you choose to omit the item the cost of it plus shipping for it will be refunded back to your payment method and any remaing items on your order will ship.

We are open daily
Tuesday – Sunday 11:00 am – 6:30 pm
Mondays 11:00 am – 4:00 pm (sometimes later)

We do have Seasonal Hours:

Spring Equinox – Samhain (March 20 – Oct. 31st)
11:00 am – 6:30 pm

Samhain – Spring Equinox (November – March 19)
11:00 am – 5:30 pm

We are often open early on weekends and later during the week and on First Fridays of the month. Feel free to call if you have questions.

We are open some general holidays such as Easter, Memorial Day, 4th of July, Labor Day and New Years, but may have reduced or different hours. We are also usually open on our Pagan holidays: Imbolc, Equinoxes, Beltane, Solstices, Lammas & Samhain, we might have reduced hours on these days for our own rituals and celebrations, check our calndar for specifics.

Yes, you may pick up an on-line order free of any delivery charges.
Just select “local pickup” at check out. We will e-mail you once your order is ready for pick up.

Send us an email