Terms & Conditions

Last Updated: August 2026

Welcome to Air and Fire. These Terms and Conditions govern your use of our website, online store, products, events, and related services. By accessing this website, placing an order, purchasing an event ticket, or otherwise using our services, you agree to these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use this website or make a purchase through it.

Products and Services

Air and Fire offers a variety of merchandise, including handcrafted natural products, local art, crystals, metaphysical and spiritual products, gifts, and related merchandise. We may also offer classes, events, workshops, and other services.

We make reasonable efforts to accurately display and describe our products. Because many of our products are handmade, natural, artistic, or unique, variations in color, size, shape, texture, appearance, and other characteristics may occur.

Natural products, crystals, stones, handcrafted items, and works of art may vary from photographs shown on the website. These variations are not necessarily considered defects.

We reserve the right to change product descriptions, prices, availability, or offerings at any time without prior notice.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise indicated.

Payment is due at the time an online order is placed. Payments are processed through the payment methods made available during checkout.

We reserve the right to correct pricing errors or other mistakes on the website. If an error affects an order that has already been placed, we may contact you before fulfilling the order.

Submitting an order does not guarantee acceptance of that order. We reserve the right to cancel or decline an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability, or payment problems.

Sales Tax

Applicable sales tax will be calculated and collected when required by law.

The amount of tax charged may depend on the customer’s location, the products purchased, and applicable state and local tax requirements.

Shipping and Delivery

We currently ship eligible products to addresses within the areas offered during checkout.

Shipping charges are calculated during checkout based on factors such as the contents and weight of the order.

Delivery estimates are estimates only and are not guaranteed. Once an order has been transferred to the shipping carrier, delivery times may be affected by weather, carrier delays, holidays, incorrect addresses, and other circumstances outside our control.

Customers are responsible for providing an accurate and complete shipping address.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be shipped again.

Lost or Damaged Shipments

If your package arrives damaged, please contact us as soon as reasonably possible and retain the packaging and damaged merchandise.

Photographs of the product and shipping packaging may be requested so that we can evaluate the damage or submit a claim with the shipping carrier.

If tracking indicates that an order was delivered but you cannot locate it, please contact the shipping carrier and Air and Fire so that the situation can be investigated.

Resolution of lost or damaged shipments may depend on the circumstances of the shipment and any applicable carrier insurance.

Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our current store policies and the nature and condition of the merchandise purchased.

Certain products may not be eligible for return for health, hygiene, safety, customization, clearance, or other reasons.

Items that are eligible for return generally must be returned in their original condition and packaging.

Shipping charges may be nonrefundable unless the return results from an error by Air and Fire or as otherwise required by law.

Please contact us before returning an online purchase so that we can provide appropriate instructions.

We reserve the right to refuse returns that do not meet our return requirements, subject to applicable law.

Events, Classes, and Tickets

Air and Fire may offer tickets or registration for classes, workshops, gatherings, readings, demonstrations, and other events.

Event dates, times, locations, instructors, presenters, and other details are subject to change when reasonably necessary.

Ticket and registration cancellation or refund policies may vary by event. Any event-specific cancellation or refund terms displayed when purchasing a ticket will apply to that purchase.

Air and Fire reserves the right to cancel or reschedule an event. If an event is canceled by Air and Fire, customers who purchased tickets will be provided with information regarding available refunds, credits, or rescheduling options.

Unless otherwise stated, purchasing a ticket does not guarantee a particular outcome, experience, result, or benefit from participating in an event.

Metaphysical and Spiritual Products and Services

Some products, information, events, or services offered by Air and Fire may relate to spirituality, metaphysical traditions, crystals, energy practices, divination, personal reflection, or similar subjects.

These products and services are offered for personal, spiritual, educational, cultural, or entertainment purposes.

We do not guarantee that any soap, oil, mist, potion, incense, crystal, stone, spiritual product, ritual item, reading, healing, class, service, advise or metaphysical practice will produce a particular physical, emotional, financial, spiritual, or other result.

Individual experiences and beliefs vary.

Health and Medical Disclaimer

Information provided on this website or in connection with our products, classes, or services is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our products and services are not substitutes for professional medical, psychological, psychiatric, nutritional, legal, or other professional advice.

If you have questions or concerns regarding your health or the use of a particular product, consult an appropriate qualified professional.

Never disregard professional medical advice or delay seeking medical treatment because of information obtained through this website, a product description, or an event offered by Air and Fire.

Product Use and Safety

Customers are responsible for reading and following any instructions, warnings, ingredient information, or safety information supplied with a product.

Products should be used only for their intended purposes.

Some products may contain ingredients or materials that can cause allergic reactions or sensitivities in some individuals.

Products involving candles, incense, fire, oils, herbs, small objects, sharp objects, or other potentially hazardous materials should be used responsibly and kept away from children and pets when appropriate.

Air and Fire is not responsible for injuries or damages resulting from misuse of a product or failure to follow applicable instructions or warnings, to the extent permitted by law.

Intellectual Property

Unless otherwise indicated, the content of this website—including text, graphics, photographs, logos, designs, and other original materials—is owned by Air and Fire or used with permission from its respective owners.

Website content may not be copied, reproduced, republished, distributed, sold, or commercially exploited without permission, except as permitted by applicable law.

Products and artwork created by independent artists may remain the intellectual property of those artists.

Acceptable Website Use

You agree not to misuse this website or interfere with its operation.

You may not use the website to engage in fraudulent activity, attempt unauthorized access to website systems, introduce malicious software, scrape or harvest information in an unauthorized manner, or engage in activity that violates applicable law.

We reserve the right to restrict access to the website or refuse service when reasonably necessary to protect our customers, business, website, or other parties.

Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, event services, maps, or other websites.

Air and Fire does not control third-party websites or services and is not responsible for their content, availability, privacy practices, security, or terms.

Use of third-party services may be subject to the terms and policies of those providers.

Website Availability

We make reasonable efforts to keep our website available and functioning properly, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, hosting interruptions, software updates, security issues, or circumstances outside our control.

Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an “as available” basis.

We make reasonable efforts to provide accurate information but do not guarantee that all website content will always be complete, current, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Air and Fire will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website, products, events, or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

Privacy

Information submitted through this website is handled according to our Privacy Policy and applicable law.

Payment information may be processed directly by third-party payment processors and may be subject to their privacy and security practices.

Please review our Privacy Policy for additional information about how personal information is collected and used.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes to our business, website, products, services, or legal requirements.

The current version will be posted on this page with an updated revision date.

Your continued use of the website after updated Terms are posted constitutes acceptance of those Terms to the extent permitted by applicable law.

Governing Law

These Terms and Conditions are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles.

Nothing in these Terms limits any consumer rights or protections provided by applicable law.

Contact Us

If you have questions about these Terms and Conditions, an order, a return, or another issue involving our website or store, please contact Air and Fire through the contact information provided on this website.

Air and Fire
California, United States